Shipping Policy for DrinkTopic

Effective Date: January 13, 2025

At DrinkTopic, located at 820 Iowa Cir, Clinton, Missouri, we are dedicated to delivering your orders promptly and securely. This Shipping Policy outlines the terms and conditions regarding the shipment of your purchases. By placing an order with us, you agree to the terms detailed below.

1. Shipping Locations

  • Domestic Shipping: We ship to addresses within the United States, including all 50 states and U.S. territories.
  • International Shipping: Currently, we do not offer international shipping.

2. Shipping Methods and Delivery Times

We offer multiple shipping options to meet your needs:

  • Standard Shipping:

    • Delivery Time: 5-7 business days
    • Cost: Free for orders over $50, otherwise $9.99.

  • Expedited Shipping:

    • Delivery Time: 2-3 business days
    • Cost: $19.99

  • Overnight Shipping:

    • Delivery Time: 1 business day
    • Cost: $39.99

Delivery times are estimates and may vary due to factors such as weather, carrier delays, or peak shipping periods.

3. Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days after payment is confirmed.
  • Peak Seasons: During holidays or promotional events, processing times may be longer. We appreciate your patience during these periods.

4. Order Tracking

  • Tracking Information: Once your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress.
  • Account Tracking: You can also track your order through your account on DrinkTopic.

5. Damaged or Lost Packages

  • Damaged Packages: If your package arrives damaged, please contact us within 7 days of delivery. Include photos of the damage to expedite the process.
  • Lost Packages: If your package is lost during transit, contact our customer service team. We will work with the carrier to resolve the issue and offer a replacement or refund.

6. Incorrect Shipping Information

  • Customer Responsibility: It is the customer’s responsibility to provide accurate shipping details. DrinkTopic is not responsible for delays or lost packages due to incorrect or incomplete addresses.
  • Updates: If you need to update your shipping information, contact us immediately after placing your order.

7. Shipping Costs

Shipping costs are calculated based on the total weight of your order, destination, and shipping method selected. Any applicable fees will be displayed at checkout.

8. Eco-Friendly Packaging

We are committed to sustainability and use recyclable and eco-friendly packaging materials whenever possible to minimize environmental impact.

9. Subscription Shipping

  • Automatic Deliveries: For subscription-based orders, shipments will be processed automatically according to your selected schedule.
  • Modifications: You can modify or cancel your subscription at any time through your account settings or by contacting our support team.

10. Returns and Refunds

If you need to return an item, please refer to our Refund and Returns Policy for detailed information on returns and refunds.

11. Contact Us

For questions or concerns regarding shipping, please contact us:

By placing an order with DrinkTopic, you acknowledge that you have read, understood, and agreed to this Shipping Policy. We are committed to ensuring your orders arrive promptly and in excellent condition.