Payment Policy for DrinkTopic

Effective Date: January 13, 2025

At DrinkTopic, located at 820 Iowa Cir, Clinton, Missouri, we are dedicated to providing a secure and seamless payment experience for our customers. This Payment Policy outlines the accepted payment methods, processes, and related terms for purchases made on our website. By placing an order, you agree to the terms detailed below.

1. Accepted Payment Methods

We accept a variety of payment options to ensure a convenient shopping experience:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay.
  • Gift Cards: DrinkTopic gift cards can be redeemed during checkout.
  • Bank Transfers: For bulk or special orders, bank transfers may be available. Please contact us for more information.

2. Payment Security

Your financial security is our top priority. We utilize industry-standard security measures to protect your payment information:

  • Encryption: All transactions are processed using SSL/TLS encryption to ensure data security during transmission.
  • PCI Compliance: DrinkTopic complies with the Payment Card Industry Data Security Standards (PCI DSS).
  • Secure Processing: Payment details are handled securely by our trusted third-party payment processors and are not stored on our servers.

3. Billing Information

  • Accuracy: You agree to provide accurate and complete billing details, including your name, address, and payment method.
  • Updates: If your billing information changes, update it promptly in your account or contact our customer service team.

4. Payment Processing

  • Authorization: Payments are authorized at the time of order placement, and the amount will be captured once the order is processed.
  • Processing Time: Payments are typically processed instantly. In rare cases, additional verification time may be required for certain payment methods.
  • Order Confirmation: Upon successful payment, you will receive a confirmation email with your order details.

5. Payment Errors

If your payment fails or is declined:

  • Verify Information: Ensure your billing information and payment details are accurate.
  • Contact Your Provider: If the issue persists, contact your bank or payment provider for assistance.
  • Reach Out to Us: Our customer support team is available at info@drinktopic.click or (660) 885-6210 for help resolving payment issues.

6. Currency and Taxes

  • Currency: All transactions are processed in U.S. Dollars (USD). If you are using an international payment method, your bank may apply currency conversion rates or additional fees.
  • Taxes: Applicable sales taxes are calculated based on your shipping address and displayed at checkout.

7. Invoices and Receipts

  • Order Confirmation: A detailed receipt will be emailed to you immediately after payment is processed.
  • Requesting Invoices: For a formal invoice, please contact our customer service team, and we will provide it promptly.

8. Refunds and Chargebacks

  • Refunds: Refunds are processed in accordance with our Refund and Returns Policy. Refunds will be issued to the original payment method.
  • Chargebacks: If you believe a charge was made in error, contact us before initiating a chargeback. We aim to resolve disputes promptly.

9. Recurring Payments

For subscription-based purchases:

  • Billing Schedule: Recurring payments will be charged automatically based on the subscription schedule selected at checkout.
  • Cancellation: You may cancel your subscription at any time through your account settings or by contacting customer service.

10. Fraud Prevention

  • Monitoring: Transactions are monitored for suspicious activity to prevent fraud.
  • Suspicious Activity: If fraudulent activity is detected, we reserve the right to cancel the transaction and take necessary protective actions.

11. Contact Us

For questions or concerns regarding payments, please contact us:

By making a purchase with DrinkTopic, you acknowledge that you have read, understood, and agreed to this Payment Policy. Thank you for trusting us with your purchases.